Glossary
terms · definitions · vocabulary · meaning
Abandoned cart
Section titled “Abandoned cart”A cart with at least one product and a known email address that has not changed for 30 minutes and has not become an order. It is Azimea’s own verdict, not something the shop reports. See Recover abandoned carts.
Cart token
Section titled “Cart token”The name a cart carries from the first product to the order, so Azimea can tell that the order placed later is this cart’s. It never contains anything personal.
Consent status
Section titled “Consent status”What a contact has agreed to, which decides what Azimea may send them: Subscribed, SoftOptIn, CheckoutStarted,
PendingConfirmation, Unsubscribed, Bounced, Complained or Unknown. Each one, with what it allows and what to
do, is in the consent statuses catalog.
Recovered cart
Section titled “Recovered cart”An abandoned (or still open) cart that became an order. The order closes the flow that was reminding the person, so they never get a reminder for something they already bought.
Sending gate
Section titled “Sending gate”The check every email passes just before it is queued. If the person’s consent does not allow this kind of message, the email is stopped and the reason is kept on the message and in the flow’s history.
Service email
Section titled “Service email”A message about the person’s own order or account, with no offer in it (an order thank-you, a trial ending). It does not need marketing consent and still reaches someone who unsubscribed from marketing.