Start here

Azimea sends the emails an online business would otherwise send by hand, or not at all: the reminder to someone who left a cart, the welcome to a new subscriber, the thank-you after an order, the campaign to everyone who agreed to hear from you. It reads what happens in your shop or your product, decides who should get which email and when, and checks every message against the person’s consent before it leaves.

The five ideas

Idea	What it means for you
Contacts	Everyone Azimea knows: from your shop, an import, a form or your own system. Each contact has a consent status that decides what you may send them.
Events	Things that happen: a cart changed, an order was placed, someone signed up. Events start and stop flows.
Flows	Journeys that run on their own: an event starts them, waits and conditions shape them, emails go out at the right moment.
Campaigns	One email to many people, sent now or at a time you choose.
The sending gate	The last check before any email leaves: does this person’s consent allow this kind of message? If not, the email is not sent and the reason is recorded.

Where to go next

Running a shop

1. Connect your store — WooCommerce, PrestaShop, OpenCart, Magento or Shopware.
2. Declare how you collect consent — until you do, no marketing goes out.
3. Add your sending domain.
4. Publish the ready-made flows: abandoned carts, welcome, after the order.
5. Send your first campaign.

Building a product: what you can build today, then flows started by your own events.

Something is not working: search for the status or the error you see (Ctrl K), or start from why an email was not sent.

A word you do not know: the glossary.